We accept returns within 30 days of purchase. To be eligible for a return, the following conditions must be met:

The item must be unused, unwashed, and in its original packaging

The product must be in the same condition as received

A receipt or proof of purchase is required

Some items, such as perishable goods, personal care items, and gift cards, are non-returnable

📩 To initiate a return, please contact us at:
Email: brightlineexportsllc.co@gmail.com
with your order details.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:

The refund will be processed to your original payment method within 7–10 business days

Refund timing may vary depending on your bank or payment provider

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, contact us at:
📧 brightlineexportsllc.co@gmail.com with proof of the issue.

Shipping Returns

Customers are responsible for return shipping costs unless the item received was defective or incorrect

We recommend using a trackable shipping service to ensure your returned item is received

📦 Return Address:
Bright Line Exports LLC
30 N Gould St #47430
Sheridan, WY 82801
📞 Phone: +1 (307) 667-7179
📧 Email: brightlineexportsllc.co@gmail.com

Exceptions & Non-Returnable Items

The following items cannot be returned:

Perishable goods (e.g., food, flowers, plants)

Personal care items (e.g., toothbrushes, skincare)

Gift cards

Clearance or final sale items

Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account again

Contact your credit card company — processing may take time

If the issue persists, email us at brightlineexportsllc.co@gmail.com

We appreciate your business and strive to provide the best shopping experience. If you have any questions about our Refund and Return Policy, feel free to contact us anytime.